At Elevate Business Coaching, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Contact information (name, email address, phone number, business address)
- Professional information (job title, company name, industry)
- Payment information (for services purchased)
- Feedback, queries, or correspondence you send to us
- Information provided when registering for events, webinars, or workshops
1.2 Non-Personal Information
- Browser type and version
- Operating system
- IP address and device information
- Pages visited on our website and time spent
- Referring website or source
- Other anonymous usage data
2. How We Collect Your Information
We collect information through various channels:
- When you fill out forms on our website (contact, registration, subscription)
- When you correspond with us via email, phone, or other means
- When you participate in our events, webinars, or workshops
- When you use our services or purchase our products
- Through cookies and similar technologies (see our Cookie Policy section)
- From third-party sources, such as business partners or public databases
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To communicate with you about our services, events, and promotions
- To personalize your experience on our website
- To process payments and fulfill orders
- To improve our website, services, and marketing efforts
- To analyze usage patterns and trends
- To comply with legal obligations
- To protect our rights and prevent fraud or abuse
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have explicitly agreed to the processing of your data
- Contract: Where processing is necessary for the performance of a contract with you
- Legitimate Interests: Where processing is in our legitimate business interests, such as marketing, improvement of services, or fraud prevention
- Legal Obligation: Where processing is necessary to comply with a legal obligation
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure network infrastructure
- Regular backup procedures
- Employee training on data protection
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine the retention period include:
- The length of time we have an ongoing relationship with you
- Legal obligations that require us to retain data for specific periods
- Statute of limitations under applicable law
- Our legitimate business needs
7. Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support
- Business Partners: Companies with whom we collaborate on joint offerings or events
- Legal Authorities: When required by law, court order, or governmental regulation
- Corporate Affiliates: With our parent company, subsidiaries, or affiliates for purposes consistent with this Privacy Policy
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
8. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website.
8.1 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Analytical Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Allow the website to remember choices you make
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
8.2 Managing Cookies
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Please note that if you disable or block cookies, some parts of our website may not function properly.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you
- Right to Rectification: You can ask us to correct inaccurate or incomplete information
- Right to Erasure: You can request that we delete your personal information in certain circumstances
- Right to Restrict Processing: You can ask us to limit the processing of your information in certain scenarios
- Right to Data Portability: You can request to receive your personal information in a structured, commonly used format
- Right to Object: You can object to our processing of your personal information in certain circumstances
- Right to Withdraw Consent: You can withdraw consent where we rely on consent to process your information
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
10. International Data Transfers
Our operations are primarily based in India, but we may transfer, store, and process your information in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected.
By using our services, you consent to the transfer of your information as described in this Privacy Policy.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Elevate Business Coaching
Corporate Towers, 8th Floor
Cyber City, Gurgaon
Haryana 122002, India
Email: privacy@elevatecoaching.in
Phone: +91 124 XXX XXXX
We will respond to your inquiries as soon as possible, typically within 30 days.